Sunday, October 19, 2008

The elimination diet starts tomorrow.
I'm ringing the dietitian this afternoon to let her know, and to confirm the start date, foods, etc.
My understanding is 3 weeks of rice, potatoes and pears (and EleCare formula) before introducing the next food (sweet potato).
We do know its not a gluten intolerance, btw. The blood preindicators for coeliacs came back at less than 1, and the positive results are greater than 7. That's vaguely reassuring, though an easy(er) answer would have been nice. :/
I'll keep you updated.

Sunday, October 12, 2008

and on another subject/child

This is the second time we've had to write a letter like this.

I'm also going to forward this to both the Federal and State ministers for transport. Enough is enough :/


I am writing to you as an extremely concerned customer, and parent.

My ten year old flew from Lismore to Sydney with you on Saturday as an unaccompanied Minor, as he does every school holiday.

Booking Reference: B A W V I Q

Flight: ZL333

Scheduled arrival time 02:05pm

Date: Saturday 11th October 2008

The flight was delayed, with a new arrival time of 2:40pm but it is what happened after that that is of concern.

Buses were continuously arriving with passengers, and as there were several flights due in at similar times it was hard to tell what passengers were from what flight. But I was aware of other people waiting near me for passengers from Lismore.

Time passed and by 3pm I was getting very worried as my son was no where to be seen, and I could not find anyone else still waiting for passengers from the Lismore flight.

By 3:15pm I was terrified that something has happened to my son.

Then shortly after this a man who looked like one of your ground crew, exited the secure area near gate 46 and walked in my direction being followed by my son and a young girl. He looked at me as I was looking at him, and he said “You alright” I nodded and he walked off without a care in the world.

He did not ask if I was one of the two children’s parent.

He did not check ID

He did not say anything to or even look at a lady nearby, who I assume was the girls parent.

This is the second time this has happened, below is an email from November 2006 describing the same scenario. I did receive a reply at the time, but do not have it with me at the moment. The last time this happened I was told in writing that you had spoken to a staff member, and this would not happen again.

According to the government website

All staff who work with children need to have a police check.

Are your ground staff approved to work with children? Have they had a police check done?

Where was the captain or your cabin staff? When My Son Boards the plane in Sydney he always leaves with the captain.

In summary I don’t see how I can send my child with your airline again knowing that he could end up left in Sydney Airport by himself, or with a stranger so easily.